Archive for the ‘2020 Workforce’ Category

Future of Work: It’s Time to Go Live

For centuries the public received news and information through the newspaper, TV and various digital mediums. Today, social media platforms are breaking down barriers across the globe by introducing live video streams.  

Digital devices and the online channels are changing the way people engage — these mediums give not just journalists and broadcasters a live feed to report daily events, but also a pathway for the public to manifest stories, pictures and videos. 

The latest trend is to push live video on social media through Facebook Live, Meerkat or Periscope. These channels depict only a small number of examples of how the world is socially connected and playing an integral role of how communication and responsiveness takes place. As technology evolves so will the platforms to offer users optimal options for the world to become more interconnected than ever. 

These advances are shaping the future of work and changing the social workplace. This leads to the need to create adaptive organizations to foster a culture of openness and collaboration beyond email — thus driving greater leadership trust and transformation in information exchange.

The speed of technology is developing automation of jobs at a rapid pace that most businesses are not able to embrace the advancements and comprehend the value. To get started on the journey to ‘go live’ here’s a few resources:

Smartphone Video Excellence: How to Film Like a Pro

5 top tips for live streaming video on social media

5 Quick Tips for Using Periscope, Twitter’s Live Video Streaming App

Where will the new digital generation and impact of intelligent technologies take the workplace? Stay tuned for the next update on the future of work vision that identifies the workplace without email!


Social Media 101 & more for the Evolving EA

How prepared are you for the 2020 workforce? The years ahead present exciting opportunities in the digital landscape as well as media channels as technology evolves and spans across enterprise social networking — are you ready?

In order to adapt and move ahead of the new norm, it is vital to stay abreast of the latest technology and trends taking shape across business operations. Thus with the increased demand in cloud computing, social media and app development, the learning platforms must be designed to allow employees access to the critical training modules in these areas especially if the skills are directly related to the scope of their job.

Fortunately with the advent of the digital era, there are optimal mediums to enhance and develop knowledge in all of the prominent skills required for the 2020 workforce. The evolving EA can easily kick start a development plan — here are a few posts that can help guide through the learning path forward:

Social Media Tips for the Executive Assistant

Social Business: Executive Assistant Tips to be Champions of the Social Office Part I

Social Business: Executive Assistant Tips to be Champions of the Social Office Part II

Social Business: Executive Assistant Tips to be Champions of the Social Office Part III

Tips for the Executive Assistant to Manage a Social Business Twitter Chat

How Executive Assistants can be top Social Business Power Users

Russ Ruffino : “So, before you get started, ask yourself two questions:

  • Are you willing to face that fear and demand what you’re worth?
  • Are you willing to do hundreds of tests until things “click”?

Look yourself in the mirror. Be honest with yourself.

If you’re not ready, then stop now. You will save yourself years of false starts and mediocre results.”

If you are ready to move forward, check out Ruffino’s post: Here are the 6 steps I used to transform my business, including my exact numbers and specific hacks. Without the know-how in social media and the IoT, most of these steps may not have reaped the same results for Ruffino.

Making the tough decisions about your future in the beginning may be a struggle but in the end, as long as you stay the course, the steps you take now will bring long-term success.

Stay social and remain on the never ending path of self-discovery!

How Enterprise Social Networks Can Improve Teamwork

Social business is quickly shaping the future of business collaboration and adding a fresh channel to empower teams. The value in this new tool starts when the employees are given the opportunity to amplify connections and optimize productivity through the platform features.

Once the enterprise social network is launched, it is imperative that the community managers and advocates are trained on maximizing the use of the system — creating interactive and robust content is key to the implementation and long-term success of integrating social business into the fabric of operations.

Social Business ProcessFirst step is to learn how to develop a process to bring the multiple channels under the platform umbrella. The platform tools will allow for interconnectedness and seamlessly unify data and information. To optimize work flows, each business unit should map out the channels that will leverage the use of current file sharing and project management tools –it is imperative that employees are trained and understand how to use each of the content development tools and @ mentions, including commenting, to build an online knowledge bank for the department to read, interact and learn from any location 24/7.

Department Schedule Next step is develop a schedule wherein the daily and weekly activities of the department are posted to the team’s portal site. For example, the weekly meetings can be added to the calendar, post meeting notes to the team blog and action items from the meeting published to tasks. This is just one of many examples of how to create a channel to coordinate efforts and maximize work flows.

Monitor & EngageLast step is to monitor and reinforce. To ensure that continuous engagement and interaction ensues, it is critical to maintain relative and active content. Users will quickly lose interest in the platform if the site does not lead to a productive means to business operations. Selecting top power users from the team to act as key content developers will not only build a connected community but also encourage positive behaviors that are equally important when engaging in a professional social network. Additionally the power users can play a roll in training and rewarding through blog posts, @ mentions and hashtags.

The social business model will continue to transform as more executives and leaders understand the value and how it can drive process improvement in the new SMART Workforce.

For further enterprise social learning check-out these videos that shares stories about how innovation will evolve and reshape the way we work — how social business is forming to optimize community collaboration and connectedness.

Are Social Media Profiles Phasing Out Paper CVs?

For those who are actively engaged in pursuing a new career or changing jobs, it is highly recommended to build an online resume using either LinkedIn (most preferred) or another online tool like VisualCV.

Resumes are not obsolete, but the concept of them has changed tremendously, said Josh Bersin, principal of Bersin by Deloitte, a human resources research firm owned by Deloitte Consulting.

Furthermore, he noted:

“Recruiters are going to look at your LinkedIn, Facebook and Twitter profiles, so you have to think about all those as your marketing tools”

Although resumes are not quite obsolete, the way in which recruiting and job searching was done in the past is slowly transforming the whole concept as identified in the Forbes article, “Why Companies Go Beyond The Resume And Hire People Via Social Media” by Vanessa Richardson.

Prithvi Shergill, Chief HR Officer at HCL Technologies explains:

“Social tools help to strengthen brand perception by communicating core values to a wider audience in channels they appreciate. Social media also gives employers the opportunity to directly engage with potential candidates. Slowly but surely social media is changing how employers approach recruitment. However, even though social media has become an important part of recruitment, is does not fully replace traditional recruitment methods but rather supports them.” via Social Recruiting

This statement is solidified by the recent HCL Twitter recruitment campaign, #coolestinterviewever. Based on the results of the campaign, HCL not only successfully recruited via social media but the company also experienced the value of investing in a holistic social strategy.

And according to the Social Recruiting Global Staffing study and the JobVite survey results, the findings clearly state that social media will play a major role in the future of sourcing for jobs and recruiting departments leveraging the platforms to research candidates.

Check-out the the Social-Media-Help Resume visual via ThingLink for more information and tips in the new world of recruiting!

Online Collaboration & Technology Creating A Fundamental Mind Shift

From smart cities to smart workforces, the technology advances are creating a fundamental mind-shift in businesses structure and alignment of operations with the “modern” social culture. With incorporating greater flexibility into the structure in 2014 will enable the transformation to the future workplace in the next decade.

According to PWC research, Millennials at work: Reshaping the workplace, they want the freedom to have a flexible work schedule.

The millennial generation, born between 1980 and 2000 now entering employment in vast numbers, will shape the world of work for years to come. Attracting the best of these millennial workers is critical to the future of your business. Their career aspirations, attitudes about work, and knowledge of new technologies will define the culture of the 21st century workplace.

This leads to leadership being immersed into the latest trends and what drives their motivation — the PWC research provides in-depth findings on managing millennials:

“This generation has a sense of entitlement. They look for higher starting salaries, flexible work schedules and company provided iPhones… they want constant praise and promotion almost the minute they join”. It’s not unusual to hear millennials described as “smart but lacking in motivation” but this may well be shorthand for “they do things differently from me”.

The business structure remained quite rigid for so many years that it will pose great challenges for the other generations to change gears and understand how to adjust to the new workforce. Cisco is already ahead of the curve with identifying the radical transformation and documented their findings in the White Paper, Transitioning to Workforce 2020.

Annmarie Neal, VP of Talent Management and Development, Cisco, states:

“One core attribute of leadership in the future will be to bring smart people together to think in more fluid, dynamic ways, and to solve problems that have never been solved before. Leaders will need to architect creative cultures that can constantly produce new ideas and new skills.”

As the next decade approaches, social media will play a bigger role in communication strategies and is paving the way to “Leading by Nurturing a Collaborative Culture” as highlighted on page 30 in the Cisco White Paper. For the businesses that have not turned the corner on incorporating “social” tools into their daily operations should take the opportunity sooner than later to not only be able to retain top talent but also attract the workforce that is needed to fill the capabilities skill gap that findings predict — take the leap and get started now!

{Editorial Note: Image Cartoon Author Timo Elliott}

{Editorial Note: Image Cartoon Author Timo Elliott}

Future of Work Reshaping the Office Landscape


With 2015 around the corner, bringing the future of work a whole lot closer, will the predictions outlined here soon be reality?

Will robot options like Double and Beam revolutionize the communication landscape and offer improved interaction with one another through these devices?

There’s been an incredulous amount of research done on the future of work and how technology will reshape the office. One of the fields that will more than likely be impacted the most is the administrative roles – this infographic shines a lens on the work that is being done to help the corporate world redefine job descriptions to coincide with roles of the future.

And based on the article, Why It’s Time to Redesign the Way We Think About Office Space, the architecture and design will give the holistic environment a 360 face-lift!

“I think the whole definition of what an office is needs to be rethought,” says Frank Mruk, associate dean for the School of Architecture and Design at the New York Institute of Technology in Manhattan.

“The office may be ready for extinction–it’s just a place to meet. We don’t need computers anymore; we can work anyplace, at any time. Why do we have to meet in a building?”

Furthermore, companies like the Charleston Digital Corridor, offer entrepreneurs and startups with office space to include 18th and 19th century historic structures with 21st century technology infrastructure; first generation professional offices and flex space in vibrant urban/ suburban settings; and build-to-suit opportunities.

With Google buying Nest, the notion of a “smart home” and “smart office” will be within an arm’s reach across the globe before people can gauge the concept — moving the needle on technology and the revolutionary ideas by leaps and bounds, faster than most can comprehend.  Without a doubt the changes in the business are imminent. Especially, if the robot options surface sooner than later, the future of work and the robotic office landscape won’t be too far off from the Jetsons!

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